Room & reception care
Daily housekeeping, luggage assistance, guest information, wake-up requests and coordinated check-in and check-out.
Guest services
Good care.
From arrival onwards.
Practical help, familiar comforts and a team you can turn to throughout your Wellington stay.
The everyday details, made easier.
A comfortable visit is often shaped by small things: help with a bag, a neatly refreshed room, a reliable connection or a clear answer when you need one. At Roll Circle, guest care brings those details together through reception, housekeeping and concierge assistance.
Our 24-hour reception is your starting point for hotel information, wake-up requests and questions during your stay. Daily housekeeping helps keep your room comfortable, while luggage assistance and express arrival or departure arrangements can make travel days simpler.
For business visits, high-speed Wi-Fi, business centre access and document services help you attend to practical work. Printing and document assistance can be requested through the team, with the format, timing and charges confirmed first.
Laundry, dry cleaning and garment pressing are useful for longer visits or special occasions. Let us know what you need and when you need it; the team will discuss suitability and availability before an item is accepted. Concierge assistance can also help connect your dining, transport and local plans.
Work while you stay
High-speed Wi-Fi, business centre access, printing and document assistance, with practical support from the team.
A little help with the rest
Laundry, dry cleaning, pressing, dining coordination and concierge-style assistance for your own plans.
Useful starting points
Prices for your visit.
Indicative prices in NZD. Final availability and details can be confirmed with the hotel team.
View all prices
- Daily housekeepingRoutine room care during your stay.
- NZ$0included with stay
- Reception & guest information24-hour reception, practical information and wake-up requests.
- NZ$0included with stay
- Luggage assistanceHelp with your bags on arrival or departure.
- NZ$0included with stay
- Express arrival & departureCoordinated check-in and check-out, subject to arrangements.
- NZ$0included with stay
- Additional room refreshAn extra housekeeping visit when available.
- NZ$35per request
More help, when you need it
Explore the full price guide for laundry, garment care, business support and concierge arrangements. Routine guest care is included with a hotel stay; additional services have their own indicative rates.
Good to know
A few helpful answers
Is reception available overnight?
The hotel provides 24-hour reception. Contact the team ahead of arrival if you expect to arrive late or need particular assistance.
Can I arrange laundry or dry cleaning?
Yes. Ask reception about the items, care requirements, turnaround and current charges before handing over garments.
Is Wi-Fi included?
High-speed Wi-Fi is included with your hotel stay. Reception can help with connection details.
Can you help with access requirements?
Please discuss your specific requirements before confirming a booking. The team can explain room suitability and practical arrangements for your visit.
A personal welcome
Tell us what would make the difference.
Share your preferred dates and the support you would like. We will confirm the available arrangements.